Related Work Experience

 (Healthcare)

• I ask the right questions to ensure the training meets goals: why? what is our goal? how will we know this is a success?

• I work with SMEs across the nationwide organization to determine learning gaps. 

• I synthesize large amounts of information into a learning product(s) that improves performance gaps.

• I continue to learn. 

• Integral member of the HR L&D team before moving to the Clinical Education Team in Oct. 2024.

• *Member of merger integration/change management team in 2023-2024 

• *Completed the DEI Certificate of Diversity, Equity and Inclusion with eCornell, July 2023

• *Completed The Designing Accessible Learning Content Programme with eLaHub LTD.

Training and Development Specialist:

 (Healthcare)

• I developed, designed and/or delivered needed education through eLearning and live training.

• I asked the right questions to ensure the training meets goals: why? what is our goal? how will we know this is a success?

• I used technology to support learning initiatives. 

• I continued to learn. In this healthcare role,  I learned everything from basic medical terminology (I admit to Googling words on the sly!) to how to most effectively engage clinicians in learning.  I enjoyed the constant stretch!

Instructional Designer:                      

 (Education/Publisher)

I wrote, fact-checked, produced and trained on the published curriculum.

• I paid attention to the smallest details to ensure product quality.

• I edited quickly and efficiently, including quality-checking instructions for accuracy and writing steps for the appropriate reading level.

• I managed a photographer, videographer, and models in both product and marketing shoots.

• I loved (and continue to love) 'smart' work. This job tested my academic prowess and I enjoyed the day-to-day tasks.

• Note: all materials created at this organization are proprietary, published material and are not represented visually in this portfolio.

(Community Healthcare)

I listened, coached and educated the learners to help them reach their health goals. 

• I developed facilitation skills, which require a unique skill set.

• I was an active listener.

• I responded tactfully (nicely and hopefully with a touch of humor) to unique requests from the learners.

I maintained office order for a team of executive coaches while pursuing my MEd. 

• I learned the basics of executive coaching.

• I developed my straight talk skills and learned it is not second nature for most people.

• I learned leadership takes work and dedication. 

(Heating, Ventilation and Air Conditioning [HVAC])

I served 4 offices throughout Middle/East TN.

• I managed a training program and budget.

• I networked with coworkers throughout the world.

• I defined training and education to be my professional focus. In the end, I left to pursue my  Masters in Adult Education.